Food Service Supervisor

PURPOSE OF POSITION:

To effectively manage the operations of a restaurant when on duty. This includes but is not limited to Food Preparation, people management, customer satisfaction, administration, and the efficient and profitable operation of the store.

JOB

Position: Food Service Supervisor
Salary: 17.00
Terms Of Employment: Permanent Full time
Start Date: As soon as Possible
Vacancies: 01

Job requirement:

Completion of high school education or equivalent
18 years of age or older
Six months of related work experience (representing continuous learning, preferably at a supervisory level)

Specific Skills

Supervise, co-ordinate and schedule the activities of staff who prepare, portion, and serve food.
Train team members and provide input to Restaurant Manager when performance issues arise.
Supervise, motivate and train team members and provide input to Restaurant Manager when performance issues arise.
Provide positive recognition and corrective coaching when appropriate.
Ensure team members provide the highest possible level of customer satisfaction through service and product quality.
Assist team members with tasks as needed to ensure complete customer satisfaction.
Initiate necessary actions to correct customer complaints and escalate any major issues to Restaurant Manager.
Ensure team members are properly executing current promotions and new products during the shift.
Ensure team member uniforms and appearances are neat, professional, clean at all times, and meet necessary requirements.
Ensure proper staffing and deployment throughout the shift to match business needs.
Monitors and maintains correct inventory levels (product &supply) and notifies management when levels are low.
Ensure the restaurant is ready for peak revenue periods byutilizing appropriate planning and projection tools.
Assists in ensuring sales and profit targets are met.
Ensure Occupational Safety & Health Act, local health and safety codes, and corporate safety/security policies and procedures are met and followed.
Ensure that food and service meet quality control standards.
Respond to emergency situations as required and communicate to management immediately.
Assist in recruiting and selecting qualified, high-energy team members using approved tools and systems.
Establish work schedules and procedures, Maintain records of stock, repairs, sales, and wastage.