Branch Administrator

Company:

Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs.

Summary:

Primarily responsible for performing the administrative duties associated with clerical and business activity support for all branch based functions.  This would include back office support of the functional areas of Purchasing, Order Fulfillment, Accounts Payable, Workforce Scheduling, Shipping & Receiving and Inventory Management & Control as well as acting as a liaison between local branch management and local customer representative’s as needed. Administrative Assistant to the Regional & Branch Manager and other general office functions such as typing, filing, emailing, answering phones and document printing.  The Branch Administrator should be confident making independent decisions such as establishing work priorities and implementing administrative procedures. Employee can also be called upon, from time to time, to perform all typical warehousing and logistics functions to back up or back fill for absent employees or temporarily open positions.  Other tasks to include those that may be reasonably requested from time to time including occasional driving.

Responsibilities:

• Provide administrative support to the branch office
• Review and evaluate current administrative procedures for efficiencies.
• Implement new administrative procedures as needed
• Perform general clerical duties, including photocopying, faxing, and mailing
• Maintain electronic and physical filing systems
• Assist with data entry and record keeping
• Answer and direct phone calls in a professional manner
• Greet and assist visitors to the branch office
• Coordinate meetings and appointments
• Prepare, assemble, and distribute correspondence, memos, data, and reports
• Coordinate office services including but not limited to new hires, relocations, equipment and supply ordering, maintenance, etc.
• Assist with proofreading documents for accuracy and completeness
• Handle customer inquiries and provide excellent customer service
• Support branch staff with various administrative tasks

Required Experience:

• Ground Support Equipment knowledge
• Epicor P21 ERP system master proficiency
• GSP Parts Suppliers knowledge in the Toronto GTA area
• Air Canada GSE fleet safety protocol knowledge
• Previous experience in a senior administrative role
• Bachelor’s level degree
• Proficient computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Excellent attention to detail and accuracy in data entry and record keeping
• Proficient in office procedures
• Customer service experience is preferred

We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment.