Restaurant Supervisor

Company: Amano Italian Kitchen

Position: Restaurant Supervisor

Location: Toronto, Ontario, M5J 1E6 (on site)

Hours: 35-40 per week

Salary: $18.50 per hour

Amano Italian Kitchen is a Toronto-based restaurant dedicated to delivering an authentic Italian dining experience. With a focus on traditional recipes and locally sourced ingredients, the restaurant offers a menu featuring hand-rolled pasta, seafood, and grilled meats.

The ambiance reflects true Italian hospitality, and the staff ensures personalized wine pairings. Amano Italian Kitchen caters to various dining occasions, from intimate dinners to family gatherings.

The Position

Amano is seeking to employ a Restaurant Supervisor on a permanent, full-time basis. In this role, the Restaurant Supervisor will be responsible for the following:

• Establish Methods to Meet Work Schedules: Develop and implement strategies to ensure efficient workflow and timely service.
• Requisition Food and Kitchen Supplies: Manage inventory and order necessary food and kitchen supplies to maintain stock levels.
• Supervise and Co-ordinate Activities of Staff: Oversee staff in food preparation and portioning, ensuring tasks are completed efficiently and accurately.
• Train Staff: Provide training on job duties, sanitation, and safety procedures to maintain high standards.
• Estimate Ingredients and Supplies: Calculate required ingredients and supplies for meal preparation to minimize waste and ensure availability.
• Hire Food Service Staff: Recruit and hire qualified personnel for various positions within the restaurant.
• Quality Control: Ensure food and service meet established quality standards through regular inspections and feedback.
• Customer Complaints: Address and resolve customer complaints or concerns promptly and professionally.
• Maintain Records: Keep accurate records of stock, repairs, sales, and wastage for reporting and auditing purposes.
• Prepare Reports: Compile and submit reports on operational performance, inventory, and other relevant metrics.
• Food Order Summaries: Prepare detailed food order summaries for the chef to streamline kitchen operations.
• Culinary Knowledge: Possess knowledge of the restaurant’s culinary genres to provide guidance and ensure authenticity.
• Supervise Tray Assembly: Oversee the assembly of food trays to guarantee accuracy and presentation.
• Check Food Deliveries: Ensure timely and correct delivery of food trolleys to the dining area.
• Establish Work Schedules: Create and manage staff schedules to optimize coverage and efficiency.

Requirements

Minimum Education – Secondary School (a degree/diploma in hospitality preferred, but not required)

Minimum Experience – minimum three (3) years of managerial/supervisory experience in the food service industry

In-depth knowledge of food preparation, handling, and service

Strong leadership and interpersonal skills

Ability to work in a fast-paced environment

Excellent communication and customer service skills

Knowledge of kitchen operations and equipment

Experience in interviewing and training staff